![]() ![]() H******* to do the right thing and hire someone to fix this problem. I can't imagine a reputable company not having more confidence in their work,anyway. They said I only had a one year warranty. ![]() It should not be in the deplorable condition it is in after such a short period. It is Clearview's responsibility to hire someone to repair their shoddy workmanship. The windows were not properly caulked originally according to the caulk manufacturer and every contractor who has looked at it. I did not say I would pay someone else to repair their poor workmanship. I said I should not be responsible for recaulking windows after 1 1/2 years and that I would talk to someone about it. (The consumer indicated he/she DID NOT accept the response from the business.)Īgain he lies. She said she would have her contractor do it. ![]() She did not want to pay to have caulk done on her windows. Two reliable contractors have said the caulk is too thin. I am submitting photos to prove otherwise. He said there is nothing wrong with the caulk. I told him I paid him $17,000 and the job was not properly done in the first place. June 16 I called again and Sam said he is going to charge me to do the job. I asked if he realized that ALL the windows need recaulked. Emma said they were going to put me on the schedule for next week. May 18 Sam finally accepted my call and said he is still "not able to climb ladder and no one else can do the job." June 7 I had to call them again. "Call back in two weeks." I called on May 2, 3, and 12 and was told Sam was not in. I called on April 21 to see if he intended to keep the appointment and was told I was not on the schedule. I hung up when he became angry because I didn't say I was sorry he was in pain and he insulted me. I called on April 14 and Sam rescheduled for April 21 between 1:00 and 3:00. He would have Emma call tomorrow to reschedule. At 1:45 Sam called and said he had a medical issue and couldn't work for a few days. Rescheduled for April 12 between 12:00 and 2:00. Emma said he was already scheduled to be at another job site. March 24 I called again for appointment date. I called Sam on Maand told him "at least two of the windows need recaulked and I want the others inspected because I can't see if they were properly caulked. Fifteen months later I noticed the caulk around 2 of the windows was cracked. The installer said he did the recaulking. When the two windows Rick had FORGOTTEN to order in the original order were installed in December 2020, I requested the windows installed in August be recaulked because the caulk was cracking (after only 4 months). I ordered 21 windows on January 23, 2020. ![]()
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